Frequently Asked Questions

For Brands

Q1. How long is the lead time from confirming our order to publishing our first video?

 

Q2. How is the video publishing process like? Will I get to review the videos before publishing?

Q3. Can I choose my own KOLs?

Q4. What are the ad formats I can choose?

Q5. Are there any material specifications for my ad?

Q6. What are the different advertisement plans available?

Q7. Can I subscribe to a CPC only or a CPA only plan?

Q8. Say I subscribe to a GVC plan with a CPC/CPA option, can Zyviz publish one set of videos to meet my GVC target and another set of videos to fulfil my CPC/CPA target?

Q9. Are there any protection policies in place that can safeguard the image of my brand?

Q10. How do I start?

Q1. How long is the lead time from confirming our order to publishing our first video?

 
  • Usually, your first video will be published within a week upon confirming your order.

  • You will normally have the first KOL video with your ad on it on YouTube (upon your approval) within a week.

Q2. How is the video publishing process like? Will I get to review the videos before publishing?

 
  • After you have submitted your ad assets to us, Zyviz.com will match your ad with an appropriate KOL video, and will then insert your ad into it.

  • Zyviz.com will notify you, and you will have one working day to review and approve the video.

  • Depending on the plan you subscribe, you can reject the output videos up to a certain number of times. 

  • Once the video is approved, the KOL will publish the video and you will see it live on YouTube. 

  • If no reply is received within one working day, the video is deemed automatically approved and will be uploaded to YouTube by the KOL.

Q3. Can I choose my own KOLs?

 
  • Our AI algorithm will match your advertisement to one or more relevant KOL categories.

  • The matching is done by our AI algorithm, and therefore the customers cannot choose the exact KOL to insert their ads.

  • However, our customers can rest assured that the ads will NOT land on some inappropriate videos because they can always reject the final videos if they do not like them.  

  • Also, zyviz.com will learn from your rejections, and will try not to insert your ads into the same KOL categories after your rejections.

Q4. What are the ad formats I can choose?

 
  • You can choose between still ad (display your brand logo, in .PNG format) and motion ad (display a video of up to 30s in .MP4 format). 

  • Alternatively, a product placement option is also available for you (display your product in .OBJ format).

 

Q5. Are there any material specifications for my ad?

  • For still ads, we accept PNG. 

  • For motion ads, you can give us a MP4. 

    • The length of the motion ad should be within 30 seconds and should have a 1080p or 4K resolution. 

    • An aspect ratio of 16:9 is preferred and there shall be no audio.

Q6. What are the different advertisement plans available?

 
  • We offer three different plans:

    • Guaranteed view-counts (GVC)

      • you will choose a target view-count and will then be charged for that target view-count which we will meet with our KOL videos.

    • Cost-per-click (CPC)

      • you will be charged for every click on the marketing link provided by you in video description.

    • Cost-per-action (CPA)

      • you will be charged for every action a customer takes upon seeing your ad, for example, opening a bank account.

Q7. Can I subscribe to a CPC only or a CPA only plan?

 
  • Since the CPC and CPA plans always involves views, the CPC and CPA plans are offered as add-ons to our GVC plan

    • you will have to subscribe to a GVC plan to unlock CPC or CPA as an add-on option. For example, you could subscribe to a 180,000 view count GVC plan and add $7,000 for a CPC option.

Q8. Say I subscribe to a GVC plan with a CPC/CPA option, can Zyviz publish one set of videos to meet my GVC target and another set of videos to fulfil my CPC/CPA target?

 
  • Since the CPC and CPA plans always involves views, the same set of videos will be used to meet both the GVC and CPC/CPA target.

Q9. Are there any protection policies in place that can safeguard the image of my brand?

 
  • Yes, we do have a Brand Protection Policy designed to product our cooperating brands when our KOL partners fall into some negative public scandals. 

  • Should the KOL cooperating with your brand run into a political scandal, sexual scandal or face criminal charges, and that the incident is either published on television news/newspaper or is uniquely mentioned online for over 100 times, we reserve the right to ask the concerned KOL to remove the videos with your ad within 72 hours.

Q10. How do I start?

 
  • Contact us through info@zyviz.com to learn more about our unbeatable rate card.

Got other questions? Contact us or chat with us: