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Frequently Asked Questions

For Brands

Q1. How long is the lead time from confirming our order to publishing our first video?

Question List

Q2. How is the video publishing process like? Will I get to review the videos before publishing?

Q3. Can I choose my own KOLs?

Q4. What are the ad formats I can choose?

Q5. Are there any material specifications for my ad?

Q6. What are the different advertisement plans available?

Q7. Are there any protection policies in place that can safeguard the image of my brand?

Q8. How do I start?

Q1. How long is the lead time from confirming our order to publishing our first video?

Q1

  • It will usually take a week to have the ad uploaded onto the first KOL video on YouTube; however, we have had customers where the ad is already prepared and ready to use and launch and we can therefore upload the ad immediately and as quickly as one day. 

Q2. How is the video publishing process like? Will I get to review the videos before publishing?

Q2

  • After you have submitted your ad assets to us, Zyviz.com will match your ad with an appropriate KOL video, and will then insert your ad into it.

  • Zyviz.com will notify you, and you will have one working day to review and approve the video.

  • Depending on the plan you subscribe, you can reject the output videos up to a certain number of times. 

  • Once the video is approved, the KOL will publish the video and you will see it live on YouTube. 

  • If no reply is received within one working day, the video is deemed automatically approved and will be uploaded to YouTube by the KOL.

Q3. Can I choose my own KOLs?

Q3

  • Our customers will be able to pick the categories of the KOLs such as lifestyle, fitness, tutoring, finance & properties, severally.

  • The matching to the exact KOL is done by our AI algorithm for our standard campaign packages

  • Our customers can always reject the ad used in the final KOL video if they do not like it.  

  • Also, zyviz.com will learn from your rejection, and will not insert your ad into the same KOL after the rejection.

  • Special tailor-made campaign packages are available where specific celebrity KOL(s) can be picked as well. 

Q4. What are the ad formats I can choose?

Q4

  • You can choose between still ad (display your brand logo, in .PNG format) and motion ad (display a video of up to 30s in .MP4 format). 

  • Alternatively, a product placement option is also available for you (display your product in .OBJ format).

Q5

Q5. Are there any material specifications for my ad?

  • For still ads, we accept PNG. 

  • For motion ads, you can give us a MP4. 

    • The length of the motion ad should be within 30 seconds and should have a 1080p or 4K resolution. 

    • An aspect ratio of 16:9 is preferred and there shall be no audio.

Q6. What are the different advertisement plans available?

Q6

  • We offer Guaranteed view-count (GVC) plans, where ​you will choose a target view-count and will then be charged for that target view-count which we will meet with our KOL videos.​

Q7

Q7. Are there any protection policies in place that can safeguard the image of my brand?

  • Yes, we do have a Brand Protection Policy designed to product our cooperating brands when our KOL partners fall into some negative public scandals. 

  • Should the KOL cooperating with your brand run into a political scandal, sexual scandal or face criminal charges, and that the incident is either published on television news/newspaper or is uniquely mentioned online for over 100 times, we reserve the right to ask the concerned KOL to remove the videos with your ad within 72 hours.

Q8

Q8. How do I start?

  • Contact us through info@zyviz.com to learn more about our unbeatable rate card.

Got other questions? Contact us or chat with us: 

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